Speaker: Stewart Elliot, CEO, Modo

Panel Moderator: Stewart Elliot, CEO, Modo Panel Speakers: Leonard DeBotton & Robert Torres of Berkeley College, David Johnson & Robert Birkline of University of Houston, and John Hermes & Luke Hartman of Oklahoma Christian University Berkeley College To be successful and streamline the process of updating content, next gen apps must leverage the power of a unified Mobile and Desktop experience. Berkeley College's student-driven “Engage” portal does just that with the use of both mobile and desktop. Coupled with the power of a Single-Sign-On experience, the Engage Portal utilizes custom Persona’s, XModules and XComponents to deliver a personalized experience for each one of our users. This allows us to provide curated content for students, staff, faculty, and alumni. Berkeley College’s mission is to empower students to achieve lifelong success in dynamic careers. With the power of XModule, we are able to provide the tools for students to be successful both in and out of the classroom. “My Advisor and My Counselor” modules were created to aid in communication and offer a personalized experience by showing students a photo of their advisor and multiple methods of reaching out to them (phone, email and via Microsoft Bookings). Driven by student feedback and developed by a committee of leaders ranging from Students Success, Student Development and Campus Life to Information Systems, Berkeley College has achieved a full “buy-in” from all members of our community. Our presentation will focus on the journey to provide the very best in mobile and desktop design. University of Houston Generation Z engages with the world through their mobile phone. The University of Houston seeks to develop a comprehensive mobile application that consolidates most UH services into a single app, using data-driven, dynamic content to deliver just-in-time services to students. The app will offer a seamless, single-sign-on with biometric authentication into the rest of UH’s mobile ecosystem. The essential “UH Go” app will become the portal and primary communications platform for two-way communication giving students the support they need when they need it. The key success factor is the partnership between UIT and UH Marketing and Communications. UH Marketing, the mobile app Business Owner, empowered by a clear vision from senior leadership and community buy-in, focuses on the app design and engaging with campus departments and stakeholders to identify in-demand services UIT, the Service Manager, provides the technical solutions to ensure integration into UH Go. This presentation will show how UH is using data-driven content from XComponents to personalize the UH Go app for students. Oklahoma Christian University Oklahoma Christian University (OC) launched its first student online portal in 2001. Since that time OC has continued to develop and provide students, faculty and staff with a comprehensive single application, consolidating online services and access. In 2008 OC launched a mobile IOS app to compliment the desktop web application with many of the same online services. As the use of mobile apps continued to grow in popularity and other platforms came to market it became difficult to manage and develop a consistent user experience. OC was introduced to Kurogo in 2013 and soon leveraged the platform to combine the desktop portal experience and mobile platform. Kurogo allowed OC to consolidate the desktop and mobile development and provide similar services no matter which device the constituent was using. In 2017 OC began working with Modo to leverage XModule. In this session we will share how OC integrated our custom web services to create a highly personalized mobile and desktop experience for students, faculty, staff and alumni.

Speaker: Vijay Kumar, Associate Dean of Digital Learning & Executive Director J-WEL, & Chris Murphy, Senior Business Systems Analyst, MIT From Project Athena, thru OpenCourseWare and edX, maker initiatives such as Project Manus, and the recent announcement of the MIT Stephen A. Schwarzman College of Computing, MIT has long been on the leading edge of innovations in learning. Join Dr. Vijay Kumar, Associate Dean for Open Learning and the Executive Director of the Abdul Latif Jameel World Education Lab, as he discusses these and other learning initiatives at the Institute. Following Dr. Kumar's talk Chris Murphy, Sr. Business Systems Analyst in Information Systems and Technology, will discuss recent work on MIT's Mobile App and how that fits in with the evolution of IT services at the Institute.

Speaker: Marty Klubeck, Office of IT, Notre Dame Product Management allows us to focus on what's best for the University, for all stakeholders from end users to content providers. You can remove the inherent bottlenecks, speed up implementation and innovation, and empower content owners with a simple change in focus. Instead of having central IT do it all, you can share the responsibility of implementing and maintaining a mobile solution that promotes student growth, engagement, and retention. The key is using a service model that empowers cross-campus teams to move beyond the campus silos and drive mobile innovation. Learn how you can build a mobile presence for the entire campus, from admissions to marketing/communications to student affairs, so you can deliver a personalized experience where your users are—on their mobile devices.

Integrated Experience Hosted by: Oklahoma Christian Data Driven Personalization Hosted by: University of Houston Fostering Student Success Hosted by: Berkeley College The Power of Personas Hosted by: Notre Dame Driving App Adoption Hosted by: University of Central Florida Bringing Commerce to Campus Hosted by: Modo

Speaker: Ryan Seilhamer, Program Director of Mobile Strategy, UCF UCF spends time and resources to carefully plan, develop, and release a campus mobile app, but the real work is just beginning. Adoption of the app is the key measure of success, but how is this done in the constantly changing, limited resource higher education environment? The success of a campus app is not limited to one department checking off feature boxes, but requires a highly collaborative process to produce content, communication, and resources that matter most to app users. At UCF, the UCF Mobile app is essential to campus and academic life with a focus on offering services, resources, and events to quickly engage our mobile-first users, and increase student success and retention. The session will include our most useful tips and techniques to increase app engagement and adoption while creating a campus community to support an app of any size, at any school. You will also learn how we overcame challenges to increase app adoption to over 80% with no marketing budget. We'll explore the value in creating a continually evolving campus app through strong partnerships, embracing champions, getting social, being flexible, always looking for the next opportunity, and sometimes just getting lucky.

Speaker: Dr. Michael Sorrell, President, Paul Quinn College