Breakout 1: Beyond the Mobile App to Desktop, Creating a Seamless User Experience

Speaker: Rebekah Dorn, Director of User Experience ITS, FSU

Creating an optimal user experience is something that students not only expect, but also demand from today’s institution. To meet that need, Florida State University has developed a comprehensive digital experience plan, by leveraging technologies from mobile apps to desktop, and everything in between. We are able to provide the user with a personalized experience that reduces clicks/logins, improves navigation, and speeds up response times/downloads. Specifically, hear how FSU is pushing the bounds of XModule to create a desktop experience that not only compliments the mobile experience, but also opens up new functionality to improve the user’s experience.